Policies
(Applies to both in-person and online coaching)
Songkraft operates on a yearly tuition model, with payments made monthly. Rather than charging per lesson—which often results in higher fees and less consistent training—this approach offers lower rates in exchange for regular attendance and a steady financial commitment. Students are expected to participate continuously, though only one month’s notice is required to withdraw.
Your lesson time should be one you can maintain consistently. Because the studio is usually at or near full capacity, options for switching times are limited. If you need to make a change, it’s best to request it as early as possible.
General studio updates or group-specific messages are shared through an app called Telegram. Please read all communications carefully, and avoid replying to group messages with personal questions. For individual matters, use text/SMS.
Each month includes three coaching weeks and one week off, typically at the end or beginning of the calendar month. There are holiday breaks in late August and late December. The full schedule is available online at this website.
NOTE: In January 2026, the studio is moving to a new format based on a 90-minute session every two weeks.
Coaching sessions are held on statutory holidays (most of which are Mondays) to ensure Monday students aren't disadvantaged. One month's notice is required for a leave of absence if you wish to preserve your seat. To reschedule a session, one week’s notice is required. Because the studio is often fully booked, makeups aren’t guaranteed. However, students may coordinate time swaps with others.
Tuition is paid via monthly post-dated cheques, dated for the 20th of the month before each coaching month (e.g., August 20th for September). The annual cycle runs from September through August. All workshops and performance events are included at no additional cost. If you join mid-month, fees are adjusted accordingly. First-time students can pay by e-transfer for their initial month to allow for a trial period and time to prepare post-dated cheques. No notice is required if you leave during your first month. Distance students should send cheques by Xpresspost or courier, c/w a tracking number.
To cancel your enrollment, provide notice by the first day of the month to withdraw at the end of that same month. Any remaining cheques will be returned. Please note that we do not offer partial-month refunds or alternate payment methods, and all financial information is kept strictly confidential.
Performance opportunities are invitational. Your commitment to a project is treated professionally; therefore, withdrawing from a confirmed performance may limit future opportunities.
For questions or current tuition rates, contact tim@songkraft.com.
